Jacquie provides leadership as the Head of the Metadata & Discovery Strategy Department at Duke University Libraries. This department was created to function as an innovation think-tank for the Technical Services division, where the staff work to facilitate data normalization, improve workflows, and to consider the evolution of linked data in libraries. Jacquie also collaborates with Lesley Looper in maintaining the research guide "Family History and Genealogy" for the Libraries. Jacquie is a member of the editorial boards for the publications Serials Review and The Journal of Library Metadata.
